ck226 Privacy Policy
Your personal information at ck226 is stored with the highest level of security. Read our privacy policy and be assured that your information is always protected.
Introduction and Scope
ck226 (hereinafter referred to as "we", "our", or "the Platform") is a trusted online casino and cricket betting platform in Bangladesh. This privacy policy explains how we collect, use, store, and protect the personal information of our users.
By using the ck226 website or registering an account, you are considered to have accepted the terms of this privacy policy. If you do not agree with any part of this policy, please refrain from using the platform.
This policy applies to all services, games, payment systems, and customer support channels operated under the ck226.cam domain. It does not apply to anyone under the age of 18 — ck226 is for those aged 21 and above only.
1 What Information We Collect
ck226 collects the following types of information to operate its services smoothly and to provide you with the best experience:
1.1 Personally Identifiable Information
- Full name (in Bengali or English)
- Date of birth (required for age verification)
- National ID (NID) or passport number (where applicable)
- Email address
- Residential address
1.2 Financial and Payment Information
- bKash, Nagad, or Rocket account number (for processing transactions)
- Deposit and withdrawal history
- Balance and bonus information
- Transaction date, amount, and method
1.3 Technical and Device Information
- IP address and device identifiers
- Browser type and version
- Operating system information
- Session duration and page visit history
- Usage patterns collected through cookies and tracking technologies
1.4 Gaming Activity Information
- Betting history, preferred games, and betting patterns
- Win and loss records
- Bonus claims and wagering activity
- VIP level and reward points
1.5 Communication Information
- Live chat conversation records
- Email correspondence
- Complaint and issue resolution records
2 Purpose of Using Information
ck226 uses the information collected only for specific and legitimate purposes. The main purposes for which we use information are described in detail below:
2.1 Account Management and Verification
We use personal information to verify your identity, complete account registration, and ensure the security of the platform. This prevents unauthorized access.
2.2 Processing Financial Transactions
Payment information is required to successfully complete your deposits and withdrawals via bKash, Nagad, and Rocket. ck226's minimum deposit amount is ৳100 and the minimum withdrawal is ৳500.
2.3 Service Improvement and Personalization
By analyzing your gaming preferences, we can select relevant games, bonus offers, and promotional benefits for you. This makes your ck226 experience more enjoyable.
2.4 Providing Customer Support
If you have any issues or questions, our 24/7 Bengali live chat support team can respond quickly and effectively — because they have access to your account history and transaction information.
2.5 Fraud Prevention and Security
We analyze technical data and gaming history to detect and prevent fraudulent activity, money laundering, multiple account management, and bonus abuse.
2.6 Marketing and Communications
With your consent, we may send special offers, tournament information, and promotional messages via email. You can opt out of these communications at any time.
2.7 Fulfilling Legal Obligations
Information may be stored and disclosed where required to comply with applicable laws and regulations, in response to lawful requests from authorities, or as part of a legal process.
3 Sharing Information with Third Parties
ck226 does not sell your personal information or share it with third parties for commercial purposes. However, information may be shared in the limited circumstances below:
| Type of Third Party | Reason for Sharing | Protection Measures |
|---|---|---|
| Payment providers (bKash, Nagad, Rocket) | Completing and verifying transactions | SSL encryption, only necessary information |
| Game providers (Pragmatic Play, Spribe, JILI, etc.) | Managing game sessions and ensuring fair play | Anonymized session data, contractual confidentiality |
| Technology service providers | Server hosting, security analysis | Data processing agreements, limited access |
| Law enforcement authorities | Lawful investigations or court orders | Only for lawful requests, minimum information |
| Anti-fraud services | Detecting and preventing fraud | Anonymized data, contractual confidentiality |
Beyond the above, ck226 will not share your personal information with any third party without your explicit consent.
4 Data Protection Measures
ck226 adopts modern technical and administrative measures to ensure the highest level of security for your personal information. The key elements of our security framework are described below:
4.1 Encryption Technology
Our platform uses SSL (Secure Socket Layer) encryption technology, which keeps all information exchanged between your browser and our servers secure. Payment information is protected through an additional layer of encryption.
4.2 Access Control
Among ck226's staff, only specifically authorized individuals may access personal information. Every access event is logged and reviewed regularly.
4.3 Data Storage and Server Security
Your information is stored in secure data centers, which operate firewalls, intrusion detection systems, and regular security audits.
4.4 Your Role in Protecting Your Account
You also have a responsibility in keeping your account secure. Use a strong password, do not share your login details with anyone, and if you notice any suspicious activity, notify our 24/7 live chat support team immediately.
4.5 Response to a Security Breach
If a data breach occurs, we will notify affected users as quickly as possible and take immediate necessary steps to limit the damage.
5 Cookies and Tracking Technologies
ck226 uses cookies and similar technologies to improve your browsing experience. Cookies are small data files stored on your device.
5.1 Cookies We Use
- Essential cookies: Required for the basic functionality of the platform — maintaining login sessions and verifying security tokens.
- Performance cookies: Improve service quality by analyzing page load speed, error messages, and usage patterns.
- Functionality cookies: Remember your preferences such as language selection and game preferences.
- Analytics cookies: Collect anonymized data to understand overall traffic patterns.
5.2 Cookie Controls
It is possible to block or delete most cookies through your browser settings. However, please note that disabling essential cookies may interfere with some important functionality of the platform.
5.3 Third-Party Cookies
Our game providers (Pragmatic Play, Spribe, JILI, etc.) may use their own cookies to operate their games. These cookies are governed by their respective privacy policies.
6 Data Retention Period
ck226 retains your information only for as long as necessary. We follow the criteria below when determining retention periods:
- Active accounts: For the entire duration the account remains active, and for a minimum of 5 years after deactivation.
- Financial transaction records: At least 7 years as required by legal obligations.
- Customer support communications: Up to 3 years after the issue is resolved.
- Technical logs: Generally 90 days to 1 year.
- Marketing consent records: 3 years after consent is withdrawn, as proof.
After the specified period, data is securely deleted or anonymized so that personal identification is no longer possible.
7 Your Rights
You have the following rights regarding your personal information. To exercise these rights, contact our support team:
7.1 Right of Access
You may find out at any time what information we hold about you. Upon request, we will provide a copy of your stored information.
7.2 Right to Rectification
If there is any error or incompleteness in your stored information, you may request that it be corrected or updated. We will complete this as quickly as possible.
7.3 Right to Erasure
In certain circumstances — such as after closing your account or where there is no legal obligation to retain data — you may request that your information be deleted. However, some information may be required to be retained due to financial transactions and legal requirements.
7.4 Right to Opt Out of Marketing Communications
You may opt out of marketing emails or notifications at any time. This will not affect service-related communications linked to your account.
7.5 Right to Lodge a Complaint
If you have any concerns or complaints about our data protection practices, let us know via our 24/7 live chat or email. We will take your complaint seriously.
8 Protection of Minors' Information
ck226 is for users aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21.
We verify age during the registration process. If a user is found to be under 21 years of age, their account will be suspended immediately and any collected information will be securely deleted.
If a parent or guardian believes their child has created an account on our platform, please contact us immediately via live chat or email.
9 International Data Transfer
In the course of operating ck226, some data may be processed or stored on servers located outside Bangladesh — particularly when using the technical infrastructure of game providers.
For any international data transfer, we ensure that the receiving country or organisation maintains adequate data protection standards and that appropriate contractual safeguards are in place.
We never transfer your sensitive financial information to international servers unnecessarily.
10 Changes to the Privacy Policy
ck226 reserves the right to update this privacy policy from time to time. If significant changes are made to the policy, we will:
- Update the "Last Updated" date at the top of this page.
- Notify registered users via email.
- Display a notification when you access the platform.
Your continued use of the platform after the updated policy is published will be considered as your acceptance of the new policy. For important changes, we may seek your explicit consent.
11 Contact Us & More Information
If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. Our data protection team is always ready to answer all your queries.
Contact Us
Speak with our team for assistance with any privacy-related matters.
24/7 Bengali Live Chat Support
Go to My AccountPlease also read our other legal documents: Terms & Conditions, Responsible Gaming and FAQ.